Refund Policy

The guidance on this page covers shopping and customer service through Simple Modern.

Refunds and amendments

We return an approved refund to the same payment method used at purchase within 10 business days after receiving and inspecting the return. Banking systems may need more time to show that refund. Before shipment, ask immediately if you need an order stopped or corrected, but do not assume the request can be completed. Your protections under applicable law are not reduced.

Return eligibility

The period for asking us to accept a return or exchange ends 30 days after delivery. Send the purchase receipt or order number with your request; the item should be unused, unchanged from its original condition and packed in its original packaging.

Return transport and problems

Return freight for eligible purchases is a store expense, not a customer expense. This applies both to a change of mind and to damage, defects, shortages or incorrect items. Ask us for a prepaid label or authorized shipping method before returning anything, and include order information and photos when reporting an issue. The address listed for our business is also the default return destination.

How to reach us

Simple Modern
Email: Support@simplemolern.shop
Phone: 912-443-2380
Address: 1000 Fanfare Way, Alpharetta, Georgia, 30009, US